At Miezaan, we value your insights and actively encourage you to share your thoughts on how we can improve our products and services. This Feedback Policy outlines how we handle the feedback you provide.
What is Feedback?
“Feedback” refers to any suggestions, ideas, comments, or other information you provide to Miezaan regarding our products, services, or overall user experience. This includes feedback submitted through our website, email, social media, or any other channel designated by Miezaan.
Non-Confidentiality
Generally, any Feedback you provide is considered non-confidential. Miezaan is under no obligation to treat any Feedback as confidential or proprietary.
Ownership and License
While you retain ownership of any intellectual property rights in your Feedback, by submitting Feedback, you grant Miezaan a worldwide, perpetual, irrevocable, royalty-free, sublicensable, and transferable license to use, reproduce, modify, distribute, display, and create derivative works of the Feedback for any purpose, without any obligation to compensate or credit you.
Exceptions to Non-Confidentiality
If your Feedback explicitly states its confidential nature or includes sensitive personal information unrelated to product improvement, Miezaan will make reasonable efforts to maintain its confidentiality. However, we cannot guarantee absolute secrecy.
Limitations on Use
Miezaan’s right to use your Feedback does not include the right to seek patents or trademarks based solely on your submissions, unless a separate agreement is in place. Additionally, Miezaan will not use your Feedback in a way that is defamatory, harmful, or violates any applicable laws or regulations.
No Compensation
You will not be compensated for any Feedback you provide, unless otherwise agreed upon in writing.
How We Use Feedback
We value your input and strive to consider all Feedback carefully. While we cannot guarantee that every suggestion will be implemented, we may use your Feedback for various purposes, including:
Product development and improvement
Marketing and promotional materials
Internal research and analysis
Enhancing customer service and support
Future Incentives
Miezaan may, at its discretion, offer incentives or rewards for submitting Feedback. The terms and conditions of any such incentives will be communicated separately.
Contact Us
If you have any questions regarding this Feedback Policy or the handling of your Feedback, please contact us at support@miezaan.com.
Governing Law
This Feedback Policy is governed by the laws of the State of Wyoming, USA.
