At Miezaan, we are committed to protecting the privacy of our users and building trust through transparent data practices. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our smart body scales, associated app, and other services. By using our products and services, you consent to the practices described in this policy.
1. Information We Collect
We collect various types of information to provide and improve our services. This includes:
Personal Information:
Identifiers such as your name and email address.
Account credentials, including your password.
Demographic information such as your age, gender, and country of residence.
Language preferences.
Health Data:
Biometric readings collected by our scales, including weight, BMI, body fat percentage, muscle mass, and other body composition metrics.
Health-related information you may provide through the app, such as height and activity levels.
Third-Party Information:
If you choose to connect your Miezaan account with third-party services like Apple Health, Google Health, Fitbit, or Samsung Health, we may collect health data from those services with your explicit consent.
Usage and Device Information:
Information about how you interact with our app and website, including pages visited, features used, and time spent.
Device information, such as your device type, operating system, and unique device identifiers.
2. How We Collect Information
We collect information through various methods, including:
Directly from You: When you create an account, set up your device, or interact with our services.
Through Third-Party Integrations: When you connect your Miezaan account with other services, we may collect data from those services with your consent.
Cookies and Tracking Technologies: We use cookies and similar technologies on our website to enhance your experience, analyze usage patterns, and personalize content and advertising. For more details, please refer to our Cookie and Other Trackers Policy.
3. Use of Information
We use the collected information for the following purposes:
Service Delivery: To provide, maintain, and improve our products and services, including personalized health insights and recommendations based on your data.
Account Management: To create and manage your account, process transactions, and communicate with you about your account or our services.
Website and App Enhancement: To analyze user behavior and trends, optimize our website and app functionality, and personalize your experience.
Marketing and Communication: To send you promotional emails or other communications about our products, services, or offers, if you have opted in to receive such communications. You can opt out at any time.
4. Legal Basis for Processing
We process your personal information based on the following legal grounds:
Consent: We primarily process your personal information based on your explicit consent obtained at the point of data collection.
Contractual Necessity: Processing is necessary to fulfill our contractual obligations to you, such as providing the services you requested.
Legitimate Interests: We may process your information for our legitimate business interests, such as improving our services, preventing fraud, and ensuring the security of our systems.
5. Sharing of Information
We may share your personal information with the following categories of recipients:
Third-Party Service Providers: We may engage trusted third-party service providers to assist us in operating our business and providing our services. These providers may have access to your personal information but are obligated to use it solely for the purposes for which it was shared and in accordance with our instructions.
Third Parties for Service Integration: With your explicit consent, we may share your health data with third-party services like Apple Health, Google Health, Fitbit, and Samsung Health for the purpose of syncing your data.
Legal and Compliance: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or subpoena.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
6. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
Encryption: We use encryption to protect sensitive data both in transit and at rest.
Access Controls: We restrict access to your personal information to authorized personnel who need it to perform their job duties.
Security Audits: We conduct regular security audits and assessments to identify and address vulnerabilities.
7. User Rights
You have certain rights regarding your personal information, including:
Access and Correction: You can access and update your personal information through your account settings or by contacting us.
Deletion: You can request the deletion of your personal information, subject to certain exceptions permitted by law.
Withdrawal of Consent: You can withdraw your consent to the processing of your personal information at any time.
California Privacy Rights: If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know, the right to delete, and the right to opt-out of the sale of your personal information.
8. International Transfers
We may transfer your personal information to countries outside the United States. If we do so, we will ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will delete your personal information upon request or when it is no longer needed for the purposes for which it was collected. In general, we retain data for a maximum of 7 years.
10. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
11. Third-Party Links
Our website or app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing them with your personal information.
12. Changes to this Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website or through other communication channels, such as email or in-app notifications.
13. Contact Us
If you have any questions or concerns about our privacy practices, please contact us at:
